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  Public Ticket #1064848
fatal error when I activate Amy slider
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  •  2
    Laura started the conversation

    Hi

    I tried to activate Amy slider but an error occurs, this is the message:

    Fatal error: require_once(): Failed opening required '/home/tusciain/public_html/tusciainrete.com/wp-content/themes/luxory4/luxury-wp/wpbakery/js_composer/include/classes/shortcodes/vc-posts-grid.php' (include_path='.:/usr/local/php56/pear') in /home/tusciain/public_html/tusciainrete.com/wp-content/plugins/ab_ct_amy_slider/amy_slider.php on line 42

    I had to remove it via FTP because it was impossible to enter via backend.

    My visual composer version is 5.0.1 and WP version is 4.7.2 and I just uploaded  ab-ct amy zip. 
    What's wrong?

    Thanks a lot

    Laura

  •  31
    Andrey replied

    Hi Laura, most likely you are using modified Visual Composer bundled with your theme and the plugin folder  name is renamed. That's why my plugin can't find specific file in the VC. Can you please provide me with ftp, and WP admin access in order to check and try to fix the paths/plugin to work with your modified VC plugin

    Best regards,
    Andrey @ CrayThemes

    ----
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  •   Laura replied privately
  •  2
    Laura replied

    Hi, I don't hear from you since last friday. I sent you a private message with my ftp account. What' s the matter ?

    Laura

  •  31
    Andrey replied

    Hi Laura, i'm really sorry for the delay. I have manage to change my plugin in order to work with your WP/Theme here you can see it live on test page https://tusciainrete.com/test-page/

    Best regards,
    Andrey @ CrayThemes

    Best regards,
    Andrey @ CrayThemes

    ----
    :: Cray Themes Support ::
    professional web design & development
    Envato Market:: Themeforest
    Envato Studio:: Hire Us
    Mail :: support@cray.bg
    Web :: http://themes.cray.bg
    Twitter :: http://www.twitter.com/craybg