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We only cover support for our themes, and cannot give general WordPress support that isn’t related to our themes. For general WordPress support you will have to use www.wordpress.org/support We understand that there is a fine line between what is considered support & modifications. So whilst we will try help you with any type of query (support or modification), we cannot provide extensive help in terms of modifications. Technical support will take priority over modification support.


What's included in item support:

  • Item support period - 6 moths free(from the purchase date) / with option for paid support up to 12 moths(from the purchase date)
  • Answering questions about how to use the item - please make sure that you read all available documentations, FAQ and comments sections first. For general WordPress support that isn’t specific to our themes you will have to use www.wordpress.org/support
  • Answering technical questions about the item functionality
  • Help with defects in the item
  • Item updates to ensure ongoing compatibility and to resolve security vulnerabilities

What's not included in item support:

  • Item customization
  • Installation of the item - You can hire us for WordPress express install (within 24h) at Envato Studio
  • Hosting, server environment, or software
  • Support for third party software and plug-ins

To post a support ticket you need to verify your pirchase by entering the purchase code. How to get your purchase code - Here

  Article Categories

4 Articles AMY Theme - Creative Multi-Purpose WordPress Theme

Reduce excerpt words in Amy slider / post grid

How can i disable default WordPress comments

Right now all my posts and pages come by default with a 'Leave a Reply' and a 'Post Comment' fields. How to I remove these? I don't this to be a default, but a feature that I can only enable in certain areas.

+1 more

3 Articles Time Travel - Timeline WordPress Theme

I found bug. What to do?

How can i disable default WordPress comments

Right now all my posts and pages come by default with a 'Leave a Reply' and a 'Post Comment' fields. How to I remove these? I don't this to be a default, but a feature that I can only enable in certain areas.

2 Articles AMY Slider for Visual Composer

I’m using The 7 theme and AMY Slider element is not there

I got Invalid header error when trying to install the plugin

3 Articles Storyline Board WordPress Theme

I found bug. What to do?

Right now all my posts and pages come by default with a 'Leave a Reply' and a 'Post Comment' fields. How to I remove these? I don't this to be a default, but a feature that I can only enable in certain areas.

How can i disable default WordPress comments

1 Article Storyline 3D Slider

I found bug. What to do?

2 Articles Share It - Timeline WordPress Theme

Is there a way to display only part of the post content on the timeline instead of full content

I have tried setting the two boxes around the logo to transparent on my site but it is still showing colors around the two border. How can I make it 100% transparent?